Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to BioHelix Research. Throughout this website, the terms "we", "us" and "our" refer to BioHelix Research.

BioHelix Research operates this website and online store to provide premium laboratory-grade research materials intended exclusively for scientific and in-vitro research applications.

By accessing our website, placing an order or using our Services, you agree to be bound by these Terms of Service together with our Privacy Policy, Returns & Refund Policy and any additional policies referenced throughout our website.

If you do not agree to these Terms, please do not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that:

You are at least 18 years of age.
You are legally permitted to purchase laboratory-grade research materials within your jurisdiction.
All information provided to us is accurate, complete and up to date.
You are responsible for maintaining the confidentiality of your account information and any activity that occurs under your account.

SECTION 2 - OUR PRODUCTS

BioHelix Research supplies laboratory-grade research materials intended exclusively for scientific and in-vitro research applications.

All products sold through our website are supplied strictly for laboratory use only and are not intended for:

Human consumption.
Veterinary use.
Diagnostic use.
Therapeutic or clinical applications.

Product descriptions are provided for scientific and educational reference purposes only and should not be interpreted as medical advice or claims relating to efficacy or intended use.

Customers are solely responsible for ensuring that the purchase, possession and use of any products comply with all applicable laws and regulations within their country or jurisdiction.

We reserve the right to modify, discontinue or limit the sale of any product at our discretion and without prior notice.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase products from BioHelix Research.

We reserve the right to refuse, limit or cancel any order at our sole discretion, including where we reasonably believe that products may be intended for purposes inconsistent with their intended laboratory research use.

Orders are not considered accepted until payment has been received and confirmation of acceptance has been issued.

SECTION 4 - PRICING AND BILLING

All prices displayed on our website are subject to change without notice.

Customers are responsible for providing accurate billing and payment information when placing an order. BioHelix Research reserves the right to refuse or cancel orders where payment information cannot be verified or payment is unsuccessful.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed.

BioHelix Research accepts no responsibility for delays caused by shipping carriers, customs authorities or circumstances beyond our reasonable control.

Risk of loss and ownership of products pass to the customer upon successful delivery by the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content displayed on the BioHelix Research website, including logos, product descriptions, images, graphics and website content, is the intellectual property of BioHelix Research unless otherwise stated.

Unauthorised reproduction, copying or use of any content from this website is strictly prohibited without prior written permission.

SECTION 7 - OPTIONAL TOOLS

Our website may provide access to optional third-party tools or services. These tools are provided on an "as available" basis and BioHelix Research accepts no liability arising from their use.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. BioHelix Research is not responsible for the content, policies or practices of any third-party website.

SECTION 9 - SHOPIFY SERVICES

BioHelix Research is powered by Shopify, which enables us to provide our online store and associated Services.

Any purchases made through our website are transactions solely between you and BioHelix Research. Shopify is not responsible for any products sold or supplied by BioHelix Research.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our website is handled in accordance with our Privacy Policy and Shopify's Privacy Policy where applicable.

SECTION 11 - FEEDBACK

Any feedback, reviews or suggestions submitted to BioHelix Research may be used to improve our Services and customer experience.

SECTION 12 - ERRORS AND OMISSIONS

We reserve the right to correct any typographical errors, inaccuracies or omissions relating to product information, pricing or availability at any time without prior notice.

SECTION 13 - PROHIBITED USES

You agree not to:

Use our Services for any unlawful purpose.
Purchase products for purposes inconsistent with laboratory or scientific research applications.
Misrepresent your identity or account information.
Attempt to interfere with or compromise the functionality or security of our website.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate access to our Services at any time where we reasonably believe that these Terms of Service have been breached.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information provided on this website is supplied for general scientific and educational reference purposes only.

BioHelix Research makes no representations or warranties regarding the suitability of any product for purposes other than those expressly stated.

All products and Services are supplied on an "as available" basis to the fullest extent permitted by law.

SECTION 16 - LIMITATION OF LIABILITY

BioHelix Research shall not be liable for any direct, indirect, incidental or consequential damages arising from the purchase or use of products supplied through our website except where liability cannot be excluded by applicable law.

SECTION 17 - INDEMNIFICATION

By using our Services, you agree to indemnify and hold harmless BioHelix Research against any claims, liabilities, losses or expenses arising from your misuse of our products or breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our website policies, constitute the entire agreement between BioHelix Research and the customer regarding the use of our Services.

SECTION 20 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 21 - CHANGES TO THESE TERMS

BioHelix Research reserves the right to update or amend these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes made.